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By creating an account, you will be able to view your web order history and view service requests. We will not share your personal information except to process repairs or send you a copy of your service request or sales receipt. To process Apple Authorized Service, we require your contact information including address, phone, and email. Information collected such as your Apple ID and Passwords is for the purpose of compelting the work and will not be shared with anyone other than the person(s) named on the workorder. For in-house repairs, your data is kept safe and secure and work is performed in a restricted area. Electronic data such as back-ups, and hard drives labelled and kept secure. Any items containing electronic data that are returned or slated for recycling or displosal will be securily wiped. MEADIAsolutions is proud to work with Raven Recycling and Computer’s for Schools to ensure any recycled computers are securly wiped of data. Any repaired item can only be released to the person named on the workorder. If you are planning on having someone else pick up your computer, please inform us.
We also follow Apple’s rigid guidelines for protecting customer information and data. Details of which are available in the comprehensive Apple Authorized Service Manual (internal Apple Document) and Apple Reseller Agreement.